End User Guide

TABLE OF CONTENTS

1.User Accounts

1.1 Introduction

1.2 Profiles and Accounts

1.3 Changing Password

2.Network Configuration

2.1 Introduction

2.2 Configuring DNS

2.3 Configuring Gateway

2.4 Configuring Workgroup Name

3.Email

3.1 Using Outlook Express

3.1.1 Mail Configuration

3.1.2 Address Book Configuration

3.1.2.1 New Message

3.1.2.2 Address Book

3.1.2.3 Send & Receive

3.1.3 IMAP configuration

3.1.3.1 Downloading folders

3.1.3.2 Synchronize

3.2 Set mail forwarding/auto responder rules

4.Proxy Server

4.1 Introduction

4.2 Configuring IE

4.3 Configuring Netscape

4.4 Configuring Instant Messengers

5.Fax Server

5.1 Introduction

5.2 Installing whfc hylafax client

5.3 Configuring Windows'98 -Printers Fax

5.4 Hylafax configuration for fax.

5.4.1 User settings

5.4.2 System settings

5.4.3 Sending Fax

5.4.4 Send, Receive & Done Queue

5.5 Restricting fax numbers

5.6 Receiving faxes

6.VPN Server

6.1 Introduction

6.2 Installing VPN Dialer

6.3 Configuring VPN Dialer

6.4 Connecting to VPN

6.5 Testing VPN

6.6 Configuring Windows 98 IPSec VPN Connection

6.7 Configuring Windows 2000 VPN Connection

6.8 Configuring Windows XP VPN Connection

7.File Server

7.1 Introduction

7.2 Configuration

7.3 Login

7.4 Accessing Files

8.Web Server

8.1 Introduction

8.2 RIS Default Page

8.3 User Pages

8.4 Publishing Pages using FTP

9.Dialin Server

9.1 Introduction

9.2 Getting ready to dial-in

9.3 Logging in to your network.

10.Chat Server

10.1 Introduction - Winjab configuration for instant messaging and chat.

10.2 Installation

10.3 Registering your Account

10.4 Sending your first message

10.5 Adding contacts

10.6 Subscribe Presence

10.7 Chat Vs Single Message style

10.8 Conferencing

11.VoIP Server

11.1 Introduction

11.2 System Requirements.

11.3 Using NetMeeting

11.3.1 Configuration

11.3.2 Making a call

11.3.3 Hanging up

11.4 Finding people logged in for talking.

11.5 Using Openphone

11.5.1 Making a Call

11.5.2 Hanging up

12.Rainmail Intranet eGroupWare

12.1 Introduction

12.2 Login

12.3 Home Page

12.4 Administrator

12.5 Preferences Menu

12.5.1 Preferences

12.5.1.1 Change your Settings

12.5.1.2 Calendar

12.5.1.3 Address Book

12.5.1.4 Infolog

12.5.1.5 Forum

12.5.1.6 Projects

12.5.1.7 Bookmarks

12.5.1.8 Comics

12.5.1.9 Trouble Ticket System

12.5.2 Grant Access

12.5.3 Edit Categories

12.5.4 Import bookmarks

12.5.5 Export Bookmarks

12.6 Logout

13.eGroupWare-Mail

13.1 Using Open Webmail

13.2 User preferences

13.2.1 POP3 Setup

13.2.2 Retrieving POP3mails

13.3 Using the Inbox

13.3.1 Compose a new message

13.3.2 Using the Spell Checker

13.4 Managing folders

13.5 Setting up a filter

13.6 Editing the Address Book

14.eGroupWare-Calendar

14.1 My Calendar

14.2 Add an event

14.3 View Recurring event

14.4 Week View

14.5 Year View

14.7 Group Planner

14.8 Daily Matrix View

15.eGroupWare-Address Book

15.1 Accessing Addressbook

15.2 Creating Contacts

15.3 Adding VCard

15.4 Importing Contacts

15.5 Importing Alt.CSV Contacts

15.6 Exporting Contacts

16.eGroupWare-Infolog

16.1 Add a new To Do / Phone Call / Note

16.2 Delete a To Do

17.eGroupWare-Forum

17.1 Introduction

17.2 Accessing Forum

17.3 Viewing Categories

17.4 Viewing Forums

17.5 Starting a new thread

17.6 Post a reply

18.eGroupWare-File Manager

18.1 Introduction

18.2 Network Shares

18.3 View Public share

18.4 Downloading a File

18.5 Creating Directories

18.6 Uploading a File

18.7 Deleting a File

19.eGroupWare -Projects

19.1 Creating Projects

19.2 Adding a Job

19.3 Adding milestones to a Job

19.4 Adding workhours

19.5 Viewing Project and User Statistics

19.6 Archiving Projects

20.eGroupWare -Polls

21.eGroupWare -Bookmarks

22.eGroupWare -Comics

22.1 Accessing Comics

23.eGroupWare -Knowledgebase

23.1 Accessing Knowledgebase

23.2 Adding an Question

23.3 Adding a answer

23.4 Using Search

24.eGroupWare-Trouble Ticket System

24.1 Opening a Request

24.2 Creating a Request

24.3 Assigning a Request

24.4 Creating a Remark

24.5 Closing a Request

25.eGroupWare -Wiki

26.eGroupWare-Web Chat

26.1 Introduction

26.2 Accessing Chat

26.3 Add a Contact

26.4 Send a message

26.5 Join Conference

27.Web Administrator Page

27.1 Introduction

27.2 Web Administrator Page

27.3 Login

27.4 Web Browsing Statistics

27.5 List Of Users

27.6 Change Password

27.7 Mail Log Analyzer

27.8 Firewall Log analyzer

27.9 MRTG

27.10 Home Page

28.Virus Information